Privacy Policy

Last Updated: July 14, 2026

At Native Inkas Shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our store located at 2013 Penn Ave, Pittsburgh, PA 15222.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website.

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Make a purchase or attempt to make a purchase
Create an account on our website
Sign up for our newsletter or mailing list
Contact our customer support team

This information may include:

Contact Data: Your name, email address, phone number, billing address, and shipping address.
Payment Data: Credit card numbers or other payment details. Please note that payment information is processed securely by our third-party payment processors (such as Stripe or PayPal), and we do not store your full credit card information on our servers.
Account Data: Your username and password if you create an account.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include:

Device Data: Your IP address, browser type, operating system, and device identifiers.
Usage Data: Pages you visited, the time spent on those pages, referring websites, and the dates and times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

Fulfill Orders: Process your transactions, send order confirmations, provide shipping updates, and handle returns or exchanges.
Provide Customer Support: Respond to your inquiries, comments, or questions regarding our handmade products or your orders.
Improve Our Services: Analyze usage trends and preferences to improve our website, products, and overall customer experience.
Marketing Communications: Send you newsletters, promotional materials, and updates about new arrivals or special events, provided you have opted in to receive such communications. You may opt out at any time.
Security and Fraud Prevention: Monitor against theft, protect against fraudulent transactions, and ensure the security of our website and business.
Legal Compliance: Comply with applicable legal requirements, court orders, or government regulations.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. Examples include:

Payment Processors: To securely process your transactions.
Shipping Partners: (e.g., USPS, UPS, FedEx) To deliver your orders.
Marketing Platforms: To manage and send our email newsletters.
Analytics Providers: (e.g., Google Analytics) To help us understand how our customers use the site.

Legal Requirements

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Encryption: All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ databases.
Access Control: Your personal information is accessible only by a limited number of authorized personnel who have special access rights to such systems and are required to keep the information confidential.

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information.

Access and Update: You can review and change your personal information by logging into your account settings or contacting us directly.
Opt-Out of Marketing: You may opt out of receiving marketing emails from us by following the unsubscribe link included in those emails or by contacting us. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, doing so may affect the availability and functionality of our website.
Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as retaining data for tax or legal compliance purposes).

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@nativeinkasshop.com
Phone: (412) 281-2051
Store Address: Native Inkas Shop, 2013 Penn Ave, Pittsburgh, PA 15222, United States